Quality Enhancement: Educational Monitoring and Evaluation at Higher Level

Abstract

The study was designed to investigate the effectiveness of Monitoring and Evaluation in higher education institutions of Pakistan. The efficacy of higher education programs relies mainly on monitoring and evaluation practices.  The study examined existing monitoring and evaluation practices of Public Sector University in the persuasion of set objectives for quality education. The study was delimited to one Public Sector University. The sample of the study was 20 chairpersons and experts responsible for monitoring and evaluation vis-a-vis quality assurance in different departments in the selected university. Data were collected through questionnaires from chairpersons and interviews with experts. Quantitative data were analyzed through percentages and qualitative through themes. The study concluded that the monitoring and evaluation system is not in compliance with the desired level specified by the Higher Education Commission due to resistance by some of the faculty members in different departments to adapt to change and lack of Monitoring and Evaluation skills. However, the majority of the departments were taking various steps to bridge this gap and improve the quality of their programs. It is therefore recommended; training sessions may be designed and arranged to bring conceptual clarity on quality issues to cope with faculty resistance. The staff needs to be capacitated with the necessary tools and techniques of monitoring and evaluation.